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I'd like to be able to bookmark a page that will let me go directly to my wellness tracker with maybe just needing to log in first.
Right now, I can't seem to get any closer than the Members Home log in page. Then I have to clicek on Well Connected: Start Now and so on until I can finally get to the tracker. I tried bookmarking from within the Personal Health Mgmt area, but for some reason logging in from there never works - it never accepts my login, but Members Home always does (I'm not mistyping my password *that* consistently...).
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too many keystrokes/clicks to open wellness tracker
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Logging in from Members Home always works, yet logging in and relogging in after being timed-out from within the Personal Health Mgmt area *never* works - it's clearly broken (I know I'm not mistyping my login info *every time*...).
This reply was created from a merged topic originally titled
Login/re-login from Personal Health Mgmt never works.Comment -
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EMPLOYEE
I’m
confident
Laura,
(Your two questions have been merged into this topic)
The Personal Health Manager located in our WellConnected area is managed by a third party that provides content produced by subject-matter experts on the various topics available. To ensure your privacy, security and personalized visit we have to pass your user credentials through our website to the personal health manager. Because of this, when you time out it will not allow you to sign back in until you go back through the sign-in process on the member section of our website.
This is also why when you bookmark a page you must login through our website. The personal health manager does not allow direct access because we need to verify who you are, and pass through the correct data so that you can get the personalized experience.
We apologize for the inconvenience, but this is a necessary precaution to ensure the security of your personal health information. -
