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mjonesnnu
sad I’m sad
mjonesnnu October 30, 2011 17:08

Medicine co-pay

OK. This is the second time I have tried to do this. Please give us some place we can go to complain rather than write you a letter. This is a health-related issue and I need information on why you will not use my medicine co-pay for a medicine my (Blue Cross) doctor has prescribed. I have asthma, and this medicine is for asthma. (by the way, your "makes me feel sad" is ridiculous!
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  • Anthony Noriega EMPLOYEE
    happy I’m confident
    Anthony Noriega (Customer) November 03, 2011 14:24
    mjonesnnu,

    To send a complaint concerning your medication copayment, you may send us an email after registering on our web site as a member.

    Please follow the instructions below to register.
    1. Go to bcidaho.com
    2. Select Register Now!
    3. Select Members
    4. Complete requested fields to register
    5. Enter username and password chosen during registration process to login on same page as notification of successful registration

    You will also receive a separate email confirming your user name and password. You may copy and paste your user name and password from the email. You should now be at your personalized home page.

    Please follow the instructions below to send us a complaint:
    1.Select Contact Us at top of page
    2. Select General Information under Email
    3.Select I have another type of question
    4.Type your complaint in Comments field

    We hope this answers your question.

    Thank you
    Comment
    good solution! good solution! (undo)
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